Communicate Speech Therapists Suffolk

FAQs

What is the difference between private speech and language therapy vs. NHS other than the price?

All speech and language therapists must have the appropriate qualifications and registrations with professional bodies. They must also all ensure they offer evidence based treatment and seek supervision regularly. As a team, we are incredibly diligent with all of these issues and have a clear supervision and development policy.

We can offer timely appointments to suit you, Monday to Saturday, both in clinic or at your preferred location with a very short waiting time. Our therapists can be contacted at any time and you will receive a quick and thorough response. We will be open and honest, and offer the level of therapy that will make maximum progress.

Can I see both an NHS and COMMUNICATE therapist at the same time?

Yes. You must let both parties know that this is the case; we will then liaise together to decide how best to proceed so that there is no unnecessary duplication and both therapists can make maximum progress. Should there be any difficulty with this, there are clear guidelines from our professional body around best working practices.

Are you registered with Insurance Companies?

A number of our therapists are registered with various insurance companies:
  • AXA PPP
  • AVIVA
  • BUPA
  • WPA
  • SimplyHealth
  • Cigna
  • PruHealth (previously Standard Life Healthcare)
  • Helix
  • You will need to have sessions approved by your insurance company in order for them to fund them. We can help you with this if there is a difficulty.

    What are your Terms and Conditions?

    You can find a link to our Terms and Conditions here


    What are your Fees?

    We have set rates for our sessions, and these include any resources or brief summary needed. NB: telephone calls, answering emails or general liaison are not charged for.
    • Specialist Assessment: £190 This involves a 2-hour assessment plus report. We will be able to advise if this will be necessary when you inquire.
    • Assessment/Review: £95
    • Therapy: £65
    • Detailed Report for EHCP application: £60
    • Programme: £30
    • Mileage charges are based by postcode, please contact us if you are unsure.

    Zone

    A B C D E
    £0 £4 £6 £8 £10
    IP1 IP5 CO1 IP12 CO5 IP15 NR1 CO8 CM7 IP18 NR30 CB8
    IP2 IP7 CO2   CO6 IP16 NR2 CO9 CM8   NR31 CB9
    IP3 IP9 CO3   CO11 IP17 NR4 CO10 CM77   NR32  
    IP4 IP10 CO4   CO12 IP19 NR5       NR33  
    IP6 IP11 CO7   CO13 IP20 NR7       NR34  
    IP8 IP13     CO14 IP24 NR13          
    IP14 IP21     CO15 IP27 NR14          
    IP23 IP22     CO16 IP28 NR15          
      IP30       IP29 NR16          
      IP31        IP32 NR17          
               IP33 NR18          
                NR35          

    How long do sessions last?

    All of our sessions last up to an hour unless stated otherwise, this includes direct work with the client, discussion and feedback to significant others, and a very short amount of setting up/admin time. You can expect to be with us for 45-60 minutes and leave knowing the activities to work on before the next session.

    Do I need to book a block of sessions?

    No, but you can if you wish. In most instances, we agree a regularity to therapy sessions (weekly, fortnightly, monthly) and then alter this as needed. However, with other clients we operate a much more fluid agreement. We can discuss this with you and decide on something that suits you best.

    If you have not been able to find an answer to your question here, please use the contact box on the 'Contact Us' page and we will be happy to help.


    How do you use my information?

    If you are enquiring or are already an existing patient, please see the Client Privacy Notice. If you are enquiring or are already a training delegate, please see the Training Delegate Privacy Notice.

     

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    RCSLT
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    HCPC


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    (trading as Communicate) 08196903

     

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